customer service office
 
1. Customer service in behalf of the Seller shall perform any obligations relating to procurement, in particular by adopting filed by the Buyers Order.
2. Customer Service in order to enable the Buyer to easily obtain all the required information, contact provides the following channels:
a) Contact Zip at: 44-100 Gliwice, ul. Młyńska 4h
b) Contact telephone number: +48 32 231 66 12
c) Contact by e-mail: novumsupersoczewki@interia.pl

Return of Products
1. The Seller agrees to deliver products free from physical and legal defects.
2. The Seller does not give the Buyer a guarantee within the meaning of art. 577 §1 of the Civil Code, informs while having known him guarantees granted to products by manufacturers.
3. Only the consumer, pursuant to art. 27 of the Act, has the right to withdraw from a distance contract, without giving any reason and at no cost, subject to the costs referred to in Article. 33, Art. 34 of the Act within 14 days from the date of the Product, and, to comply with the deadline it is sufficient to send the notice of withdrawal before its expiry, according to the following formula:

- Recipient: Marek Janke soczewkikontaktowe.istore.pl ul. Młyńska 4h, 44-100 Gliwice
- I (name Consumer) hereby give notice of my withdrawal from the sales contract the following: (Display Items)
 - Date of the acceptance of Products:
- Name of consumer (s):
- Address of consumer (s):
- Signature of consumer (s):
- Date:
4. In case of withdrawal from the contract, the contract is considered null and void.
5. The declaration of withdrawal from the contract The consumer may submit on the form, which stated in paragraph. 3, or formula, which constitutes Appendix 2 to the Act, on the form made available by the Seller at www form or in any other form consistent with the Act.
6. The consumer is obliged to pay to the Seller immediately, not later than within 14 days from the day on which he withdrew from the contract. To comply with the deadline, you must return the Products before its expiry.
7. Seller immediately but no later than within 14 days from the date of receipt of the notice of withdrawal from the contract made by the Consumer The consumer will return all payments made by him, including the costs of delivery of things, but if the consumer has chosen method of delivery other than the least expensive usual way delivery offered by the Seller, the Seller returns the consumer the additional costs in accordance with Article. 33 of the Act.
8. The seller shall refund the payment made by the Consumer same payment method, which used the consumer, unless the consumer expressly agreed to otherwise refund, which is not binding for him any costs.
9. The statement of withdrawal from the contract may be made only in written form.
10. Statement of cancellation made before the seller accepted the Order makes the offer made przezKonsumenta stops to tie him.
11. The consumer sends products at their own expense, incurring the direct costs of returning the product.
12. The consumer is responsible for the decrease in value of the asset which is the subject of the agreement and as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of things.
13. Seller is stopped with the return of the payment received from the consumer to the receipt of things back, or the consumer has supplied evidence of her return, depending on which event occurs first.